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Employee Assistance Program

The Penn Behavioral Health Employee Assistance Program (EAP) offers you and your dependents free confidential counseling to help with a range of issues, such as anxiety, stress, parenting or relationship concerns, or grief. If available at your location, the EAP has three components:

  • Access to a confidential toll-free number 24-hours a day, 7-days a week where you can speak directly to a master’s level counselor who will help answer questions and direct you to therapists within our EAP network.
  • No Cost Counseling Services for you and your eligible dependents through a network of high-quality EAP providers located at offices near you.
  • Follow Up and Appropriate Referrals for ongoing counseling needs.

The online portal,, provides information about work/life issues, such as child care and education, eldercare, health and wellness, and more. Resources include articles, videos, podcasts, calculators, interactive calculators, and webinars.

For more information about EAP services, call 888-321-4433, 24-hours a day, 7-days a week or online at You can access the Work/Life portal at (use Code PH002).